Level 2 Information Advice and Guidance

Teacher

Peter

Level 2 Information Advice and Guidance

Offering clear and accurate Information Advice and Guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

This course is ideal for anyone with an interest and/or some involvement in information, advice or guidance delivery in their work in order to share good practice and build confidence in their ability to fulfil their role as providers of advice at this level in a range of contexts. For example, it would benefit learning support workers, mentors, people working in voluntary organisations or with adult or community groups, tutors and outreach workers. It will enable them to appropriately guide and support people in making informed choices, develop their skills, share best practice and will also provide recognition for the work that they do.

COURSE CONTENT

Explore communication techniques
Study how values, attitudes and beliefs can affect interactions
Develop interaction and interpersonal skills
Learn how information, advice or guidance can be explored
Learn how group interaction can be utilised
Manage information, including storage and retrieval
Learn how to comply with the law

ELIGIBILITY

The learner must live in England and be over 19 years old
A minimum group size of 8 learners (10 if based in London)

Benefits

Achieve a nationally recognised Level 2 qualification
Evidence your competency to employers
Increase understanding of accurate record-keeping, effective signposting and referral
Further your personal and professional development
Learn at a time that suits you without the need to attend college
Improve your understanding of effective communication techniques

What You Will Learn