Terms and Conditions

Please note these Terms and Conditions apply unless an agreement has been made otherwise between Fast Response PFA Ltd and the Client.

Course Cost

Course prices are set for in-house courses where we come to you to deliver. This may vary depending on venue location if we supply the venue. Additional travel costs may apply on courses that are split over multiple days. Please do not hesitate in contacting us for a quotation.

If parking is not made available on site additional costs may apply.

Full Payment is required 14 days prior to the start date of the course to guarantee your booking.

If the payment is not met under these terms, certification cannot be released until full payment is met.


Traditional Courses
If you cancel your course within 14 days’ notice you will be entitled to a refund less a 10% administration fee. If you cancel with less than 14 days’ notice, we will issue a refund minus the trainer fee of £200 per day.

Blended and E Learning Courses

You will not be entitled to a refund if you have received the E Learning package.


Candidates must complete the full course to be awarded certification.

Fast Response PFA Ltd will issue either Level 2 / 3 (RQF) certification under Qualsafe Awards if required or non-accredited certification which states that it is in line with Health & Safety (First Aid) Regulations 1981 and valid for 3 years.

Our non-accredited certification for Paediatric First Aid 6 and 12hrs will state that it is in line with EYFS and Ofsted guidelines and is valid for 3 years.

Certification Replacement
Replacement of accredited certification will incur a cost of £15.
Replacement of Non-accredited certification will incur a cost of £10.00