Testimonials – ‘What our Clients thought’
We have been receiving training from Fast Response PFA Ltd for the past 5 years in First Aid at Work, Fire Marshal, Safeguarding Adults, Safe Handling of Meds, Food Hygiene, Infection Control, Manual Handling, Health & Safety, MCA & Dols, Dementia Awareness, Diabetes and Epilepsy.
We receive an excellent service from Nicole. The trainers provided allow us to suggest ideas that are tailored to our setting.
Nicole offers the benefit of booking our training a year in advance, dealing with the administration.
Our training is delivered solely by Fast Response PFA Ltd giving continuity, and knowledge of staff and our setting.
Fast Response PFA Ltd are excellent value for money for their training and their trainers keep their knowledge fully up to date with new laws and legislation giving us a great quality of training.
We are extremely happy and confident with Fast Response PFA Ltd and Nicole is fantastic to work with and always happy to assist to get things right.
Devereux House, Farnborough (by Vicky Watts, Day Care Centre Manager)
I would just like to say thank you for the Paediatric First Aid course that you laid on for us in July. The course was very clear, precise, easy to understand and contained all the information that was required and more. As a group of childminders who are self-employed the cost of the course was also very reasonable in comparison to what I had been quoted from other companies which of course was one of the important factors. I would definitely recommend your course to others. Thank you again.
Hi Nicole and team,
I completed my paediatric first aid course yesterday with Jean McLean and I just wanted to say it was amazing and the best first aid course I’ve ever done! I really feel confident and it was really fun too!
I’ll definitely recommend you guys to anyone!
Hi Nicole, I hope you are well.
My name is Samantha Pearce and I did your Paediatric First Aid course in January of this year and 3 years previously.
I’m emailing you today to inform you of what I just experienced and to give you the biggest thank you I could possibly give. Your training really did stick with me and give me the knowledge and skills I needed in the worse moment of my entire life.
The first response paramedic was with us extremely quickly but had me continue CPR until the others arrived – all 4 or 5 of them! We overheard on different occasions since then that they did 7 or 8 rounds with the defibrillator. It worked!
To me he has gone from basically dead to sitting there chatting in about 30 hours or so. Everyone keeps telling me how well I did, my sister actually said to me yesterday “how does it feel to know you saved his life?” I just can’t believe it.
So again. Thank you. Thank you, thank you, thank you!!!
Thank you, Sami
Thank you, Rebecca Clear
I am writing this email to you as I did not feel the box on the feedback form was big enough for me to fully show my appreciation to Steve, so if this could please also be forwarded to him that would be much appreciated.
Steve had such an engaging way of delivering the course. His enthusiasm and dedication to his job really showed and he was always more than happy to answer and discuss any questions the group had. I seemed to keep asking more and more questions because it was kept so interesting.
– Recommended your company to a Facebook group of 41 local Nannys (I hope this is okay!)
So thank you again so much, and a specificly to Steve.
Hi Nicole, just wanted to say a big thank you for the first aid course. Having previously done about 4 first aid courses I can definitely say that you are the best and I will be returning in 3 yrs time!
The course content was very informative without any medical jargon. This made it easy to follow and remember key points. The practical side of the course was also very good and we got hands on practise on both days of the course. The course instructor was extremely pleasant and professional. She also added a fun element and personal experiences which made it more real and easy to retain information. The course booklet is concise and also easy to use as a reference. I highly recommend this course!
Coralis Childcare Agency, Reading
Everyone dreads re-doing their Paediatric First Aid well first time ever we all really enjoyed it why?
All of our staff enjoyed our day of first aid training, both the paediatric and first aid at work. Both instructors made the course interesting and informative, the delivery was clear and precise.
Nicole came to us to deliver a Paediatric 12 hour First Aid course. From the outset Nicole put everyone at ease with her friendly personality; her delivery of the course was clear and concise with excellent presentations. Everyone felt they could ask questions which Nicole answered in depth. The course was thoroughly enjoyed by all our staff, who expressed that they would now feel confident to administer First Aid if the situation arose I would recommend Nicole to anyone who wishes to book a First Aid course; in fact we have already booked our next one!
Fast Response PFA gave us a Half Day Annual Refresher and a 1 Day Emergency First Aid at Work course. We highly rate the overall course, quality of presentation and their ability to present the course and answer questions. We thoroughly enjoyed the course and at the same time found it value for money. We would recommend Fast Response PFA and will re-book in the future. Overall we now feel confident to carry out First Aid should the situation arrive.
Our 12 hour Paediatric First Aid was tailored around our needs and our hours as a nursery. The content was made very clear and accessible and all team members felt involved and able to follow the course. Everyone was able to understand the instructor and felt comfortable asking her questions. The team would now feel confident in their abilities to carry out first aid should the need arise having had plenty of hands on experience throughout the course. As the course was so successful and represented good value for money we are now looking at booking refresher courses for our staff for next year and will be doing so with Fast Response PFA.
Emergency First Aid at Work 6 hours: The course was well organized, and delivered in a very relaxed and comfortable environment. Our facilitator, Nicole Miller appreciated and valued all our members of staff as individuals; adjusting very well to their learning styles and speeds. Nicole was listening and responding to our concerns and showed personal enthusiasm for what she was teaching. There is a consistency in the approach and a genuine interest in developing an understanding of the emergency/ work place first aid procedures. She was well aware of when to move to next section, when to stop and go back over things and when to accelerate the pace of learning. She encouraged all staff to work collaborately and independently. It was a great experience combined with curiosity, learning and fun.
The Paediatric First Aid 6 hour Course run by Fast Response was both informative and insightful. The course covered all aspects of baby, child and adult first aid. As new mums the content covered has given us the practical experience, techniques, information and confidence to be able to carry out first aid should it be needed.
I really enjoyed the course. It was done in an interesting way and it taught me a lot. I very much appreciate the practical exercises and I think that my mistake in diagnosis has brought me great experience. You were very patient and explained everything clearly and also in fun way.